Terms of service
Last updated 13 September 2026.
1. Who you are contracting with
This service is provided by FixLedger (“FixLedger”, “we”, “us”). By creating an account or continuing to use the service, you agree to these terms. If you do not agree, do not use the service.
2. What the service is
FixLedger analyzes source documents you choose to upload and reports possible explanations for variances between records. It is an accounting review aid. It does not maintain your books, submit filings, or change your accounting records.
3. Not professional advice
Nothing produced by the service is accounting, tax or legal advice. Sales-tax items are flagged for review only. Accounting and tax rules differ by country and by state or province; you remain responsible for your filings and for engaging a qualified professional.
4. Your responsibilities and acceptable use
You confirm you are entitled to upload the documents you provide, that the figures in them are what you intend to analyze, and that you will review every finding and its supporting evidence before acting on it. You must not use the service unlawfully, for fraud or spam, to infringe anyone’s intellectual property, or to interfere with its security — including malware, probing, scraping, or attempts to circumvent technical limits — and you must not resell or redistribute the service.
5. Accounts
Keep your password confidential. You are responsible for activity under your account. We may suspend an account used to abuse the service or to break the law.
6. Intellectual property
FixLedger retains all ownership of the service, including its software, analysis engine, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the service within the plan you selected. You keep ownership of the documents and data you upload, and grant us only the limited licence needed to host and process them so the service can run.
7. Plans, payment and billing
FixLedger offers a free plan and paid subscription plans described on the pricing page. Paid plans renew automatically for the billing period you selected until you cancel. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, currency, tax and cancellation mechanics are governed by Paddle’s buyer terms.
8. Refunds
We offer a 30-day money-back guarantee on subscription payments. See our refund policy for how to request one.
9. Availability
We aim for continuous availability but do not guarantee uninterrupted or error-free service, and we may take the service down for maintenance.
10. Limitation of liability
To the extent permitted by law, the service is provided “as is” and we are not liable for indirect or consequential loss, or for decisions taken on the basis of a finding that was not reviewed by a qualified person.
11. Suspension and termination
We may suspend or end access for material breach of these terms, non-payment, a security or fraud risk, or repeated or serious policy violations. You can delete your stored data at any time from the Privacy & data screen, and close your account yourself from Settings.